To Arrange Cover

To arrange cover or speak about your monthly payments call - 0800 4085 398

Opening Hours - Monday to Friday 9am to 7pm and Saturday 9am to 2pm.

Correspondence or complaints can be made in writing to -

Team Manager
Payment Guard
Walton House
56-58 Richmond Hill
Bournemouth
Dorset
BH2 6EX

To Make a Claim

To make a claim on your policy call - 01962 892080

All written correspondence must be made in writing to -

Customer Services
Wessex Group
Jewry House
Jewry Street
Winchester
SO23 8RZ

If you applied for cover before 5 June 2009 you should be aware that the insurers have changed from UK Underwriting Limited on behalf of AXA Insurance UK plc to UK Underwriting Limited on behalf of Fortis Insurance Limited, whose details are in the enclosed policy. The cover under the policy remains unchanged, other than an improvement to the initial unemployment exclusion period at the start of the policy, which has been reduced from 90 to 60 days

Wessex Group is the trading name of WIMS Ltd, registered in England no. 3729853 and Wessex Administration Services Ltd registered in England no. 1871314. WIMS Ltd is authorised and regulated by the Financial Services Authority no. 306840. Wessex Administration Services Ltd is an appointed representative of WIMS Ltd.